Author Archives: Robert Lesser

Sales on the Outbound

This is the third in a series of posts discussing the role of outbound lead generation in the marketing mix. In my first post, I described five buyer types that are best reached through outbound sales and marketing. Then I reviewed the benefits that accrue to marketing from outbound marketing: ROI, market insight and a [...]

Posted in inbound marketing, inside sales, sales | Tagged , , , | 4 Comments

Don’t Let Inside Sales Break the Law

Are you aware that your inside sales team could be wiretapping? A few weeks ago, my firm was invited by a large California-based tech organization to respond to a telesales RFP. Given the terms & conditions that were included, the client’s legal counsel was involved in the creation of the RFP. Yet, this organization requested [...]

Posted in inside sales, telesales | Tagged , , , | 2 Comments

An Identity Crisis for the Sales Lead

Do you find it startling that many sales and marketing teams still cannot agree on the definition of a sales lead? The irony of course, is that the deliverable for sales is crystal clear – the sale. The contract is signed and the PO received. The heavy lifting from sales is finished and that of [...]

Posted in CRM, database marketing, lead generation, marketing automation | Tagged , , , | 12 Comments